Privacy
Customer data

DEVORD Privacy Policy

This Policy explains what data we collect, why we collect it, how we share it, and how long we keep it when you use the DEVORD website, dashboard, and hosted service.

Core data
Discord identity, billing, and service settings
Shared with
Discord, Stripe, and essential infrastructure partners
Your control
Access, correction, and deletion requests supported

1. Data we collect

We may collect account details such as your Discord ID, username, display name, avatar, and email address when available, along with subscription, billing, and payment status data.

We may also collect operational data needed to provide the service, including linked guilds, channels, roles, and emojis after authorization, plus technical logs and error events used for security and support.

The site can use browser local storage or similar client-side technologies to keep session state and make dashboard access work properly.

2. How we use data

We use data to authenticate users, create accounts, power the dashboard, provision hosted bots, activate subscriptions, deliver support, and protect the service from fraud, abuse, or security issues.

Billing and subscription data is used to manage recurring payments, subscription changes, refunds, cancellations, and dispute resolution.

3. How we share data

We share data only where needed to operate the service, comply with law, or protect the platform and our users.

This can include Stripe for payment and refund processing, Discord for account and guild connectivity, and hosting, security, or support providers that help us run DEVORD.

  • We do not sell personal data.
  • We do not share personal data for unrelated third-party advertising.

4. Data retention

We keep data for as long as it is reasonably necessary to provide the service, manage subscriptions and accounts, meet legal and tax obligations, and prevent fraud, abuse, or payment disputes.

If you request account deletion, we may still keep limited records when retention is required for legal, accounting, security, or operational reasons.

5. Security

We use reasonable administrative, technical, and organizational safeguards to protect data against unauthorized access, misuse, alteration, or loss.

No internet transmission or storage system is guaranteed to be completely secure, so we cannot promise absolute security.

6. Your rights and choices

You can request access to, correction of, or deletion of your data by contacting support@devord.xyz.

We may need to verify your identity before completing certain requests, and some records can be excluded from deletion where retention is legally or operationally required.

7. Age restrictions and international processing

DEVORD is not directed to children below the minimum age required to use Discord or to enter into payment transactions in the relevant jurisdiction.

Because our vendors and infrastructure can operate in multiple countries, data may be processed internationally as needed to run the service.

8. Policy updates and contact

We may update this Policy from time to time. When we make material changes, we will post the updated version here and revise the last updated date.

Questions about privacy or personal data can be sent to support@devord.xyz or raised through https://discord.gg/CCaxcxh93N.

Related policy
Terms of Service

Accounts, hosted delivery, acceptable use, billing, and service limitations.

Related policy
Refund Policy

Refund eligibility, cancellation steps, digital delivery timing, and dispute handling.